Job Summary

We are looking for a friendly, organized, and customer-focused Dental Receptionist to be the first point of contact for our patients. The ideal candidate will manage front desk operations, ensure a seamless patient experience, coordinate appointments, and support the clinical team with administrative tasks.

Key ResponsibilitiesPatient Care & Front Desk

- Welcome patients warmly and ensure a positive clinic experience.
- Answer phone calls, emails, and messages professionally.
- Assist patients with appointment scheduling, rescheduling, and cancellations.
- Manage patient check-ins and check-outs.
- Address patient queries and escalate concerns when necessary.

Appointment & Schedule Management

- Maintain the dentists’ appointment calendar efficiently.
- Confirm appointments through calls, SMS, or WhatsApp reminders.
- Optimize appointment scheduling to minimize gaps and waiting time.
- Coordinate emergency appointments when required.

Patient Records & Administration

- Register new patients and maintain accurate patient records.
- Update treatment history and personal information in the clinic management software.




- Handle consent forms and other necessary documentation.
- Ensure patient data confidentiality.

Billing & Payments

- Generate invoices and collect payments.
- Process cash, card, UPI, and online transactions.
- Maintain daily payment records and reconcile collections.
- Coordinate with the accounts team when required.

Clinic Coordination

- Coordinate with dentists and assistants regarding patient flow.
- Ensure reception and waiting areas remain clean and welcoming.
- Monitor basic front office supplies and report replenishment needs.
- Assist with administrative tasks and clinic documentation.

Patient Experience

- Build solid relationships with patients through courteous communication.
- Handle patient complaints professionally and help resolve issues promptly.
- Educate patients about appointment policies and follow-up visits.
- Encourage patients to adhere to treatment schedules.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Dental Receptionist (India)
🏢 Dr Ruchi's Dental Care
📍 India