Mentor cum Client Relationship Executive (India)

Mentor cum Client Relationship Executive (India)

08 Aug
|
ABHA SPACE RESEARCH ORGANISATION
|
India

08 Aug

ABHA SPACE RESEARCH ORGANISATION

India

Company: Metamorphic Education Growth Consultancy
Location: Kochi, Kerala (Work From Home during Probation | Office from Month 2)
Employment Type: Full-Time

About Metamorphic

Metamorphic partners with educational institutions to build admission systems that generate sustainable revenue. We help colleges, academies, training institutes, and EdTech organisations improve admissions through structured sales consulting, training, and client success.

Position

Mentor cum Client Relationship Executive

This is more than a telecalling role. We are looking for someone who can confidently communicate with educational institutions, build relationships, coordinate appointments, and eventually become the primary point of contact for our clients.

Probation Period

- Duration: 1 Month
- Work Mode: Work From Home
- Daily reporting and follow-up updates are mandatory.
- Performance will be evaluated based on communication, discipline, reporting quality, and appointment generation.

After Successful Probation

- Work from our Kochi office.
- Take ownership of assigned clients.
- Grow into a Client Relationship, Operations, and Account Handling role.

Key Responsibilities

- Research and identify educational institutions.
- Contact decision-makers through calls and WhatsApp.
- Introduce Metamorphic's Pilot Programme.
- Generate qualified appointments for the Business Consultant.
- Follow up until the institution is ready for discussion.




- Maintain CRM and daily activity reports.
- Coordinate meetings and presentation schedules.
- Handle onboarding communication after client confirmation.
- Build strong relationships with clients.
- Collect feedback, suggestions, and requirements from institutions.
- Coordinate internally with the operations team to ensure smooth client experience.

Required Skills

- Excellent communication skills in Malayalam.
- Basic English communication.
- Pleasant and confident phone etiquette.
- Strong follow-up skills.
- Good negotiation and relationship-building ability.
- Ability to work independently from home during probation.
- Basic computer knowledge (Google Sheets, WhatsApp, Email).
- Positive attitude and willingness to learn.

Preferred

- Experience in Telecalling, BDE, Academic Counselling, Admission Counselling, Customer Support, or Client Relationship.
- Freshers with excellent communication skills are also encouraged to apply.

What We Offer

- Structured training and mentoring.
- Growth opportunities into Operations and Client Success.
- Professional sales and communication training.
- Performance-based incentives.
- Opportunity to work with leading educational institutions.
- A supportive and growth-oriented work culture.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Mentor cum Client Relationship Executive (India)
🏢 ABHA SPACE RESEARCH ORGANISATION
📍 India

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