- Make outbound calls to prospective customers from company-generated leads.
- Handle inbound enquiries professionally.
- Explain the company's products and services clearly.
- Follow up with interested prospects until conversion.
- Schedule meetings or demo sessions for the sales team.
- Update customer information in the CRM on a daily basis.
- Maintain daily call reports and lead status.
- Meet daily, weekly, and monthly calling and conversion targets.
- Resolve customer queries and escalate issues when required.
- Coordinate with the sales and marketing teams for lead management.