Reception Clinic Job Description

Job Title

Clinic Receptionist / Front Desk Executive

Job Summary

A Clinic Receptionist is responsible for managing the front desk, welcoming patients, scheduling appointments, maintaining records, handling calls, and supporting smooth day-to-day clinic operations. The role requires strong communication, organization, and customer service skills.

Key Responsibilities

* Greet and assist patients and visitors professionally

* Schedule, confirm, and manage patient appointments

* Answer phone calls, emails, and inquiries confidently

* Prompt handling of enquiries within 15 mins TAT.

* Maintain patient records and update databases

* Handle timely billing, payments, and insurance documentation if required

* Coordinate with doctors, nurses, and other clinic staff

* Ensure the reception area is clean and organized

* Manage patient check-ins and check-outs

* Maintain confidentiality of patient information

* Handle administrative tasks such as filing, printing, and reporting





*Create physio calendar and manage patient allocation along with the manager.

*Ensure smooth home care operations with minimum escalation along with the manager.

Required Skills

* Good communication and interpersonal skills

* Basic computer knowledge (MS Office, email, clinic software)

* Multitasking and organizational ability

* Qualified appearance and behavior

* Ability to work under pressure

* Customer service orientation

* Attention to detail

Qualifications

* High school diploma or equivalent

* Diploma or certification in administration/reception is an advantage

* Previous experience in a clinic, hospital, or customer service role preferred

Working Conditions

* Work at the clinic front desk/reception area

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Paid sick time

Work Location: In person

📌 Receptionist/Administrator (Bengaluru)
🏢 Enhance Physiotherapy and Wellness
📍 Bengaluru