Job Description: Telecaller - Outbound Dues Collection
Company Name: Primeiro Creative Solutions
Client: Asianet Broadband
Work Timing: 11:00 AM to 8:00 PM
Salary – 13000/month + Incentives
Role Overview:
We are seeking a dedicated and persuasive Outbound Telecaller to handle dues collection for Asianet Broadband customers. The role involves contacting customers from a provided database, reminding them about pending dues, and ensuring timely payments while maintaining a professional and customer-centric approach.
Key Responsibilities:
· Make outbound calls to customers to inform them about outstanding dues.
· Explain payment options and resolve basic customer queries related to dues.
· Update customer feedback and payment status in the system.
· Follow up with customers who have committed to making payments.
· Maintain accurate call logs and adhere to company policies and procedures.
· Ensure a polite, professional, and empathetic approach while interacting with customers.
Requirements:
· Excellent communication skills in Malayalam preferred.
· Basic computer proficiency to manage customer databases and call records.
Perks:
· Fixed working hours: 11:00 AM to 8:00 PM.
· Attractive incentive structure based on performance.
If you are self-motivated with a knack for persuasion, we encourage you to join our dynamic team!
Job Types: Full-time, Permanent
Pay: From ₹13,000.00 per month
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)