- Part of the APAC Service Team providing technical expertise from India but supporting the whole region as required
- To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice.
- To support Service projects as required.
- This role may involve site work supporting customers

Job Description

MAIN TASKS AND ACTIVITIES

- Analysis of technical data from reported customer problems and creation of technical reports to discuss the findings, conclusions and recommendations.

- Application or development of engineering standards.

- Telephone and email support when required, including analysis of alarms and trip history data, and proposals for solutions to problems.

- Use of Smart Serve to document all customer cases and follow up to completion

- Preparation of Pre Site packs for FSE’s detailing technical requirements and providing appropriate instructions for works.

- Create customer warning notices and advice notices in response to discovery of a hardware or software problem.

- Specify, design, and document drive trains including electrical design, selection and specification of components,



application software.

- Specification, design or use of computer simulation and calculation tools.

- Perform internal and external training

- Liaison with other GE Power Conversion and Storage units, customers, suppliers and sub-contractors.

- Produce technical/design specifications, and documents to help customers with problems.

- Put together technical proposals for upgrades of legacy systems.

- Liaise with COE engineering support as and when required

- Some overseas travel may be required.

Qualifications:

- Graduate with 12+ years of Experience of drive train and/or power system design.
- Experience of BESS and Solar Systems
- Knowledge of control systems
- Simulation programming.
- Previous knowledge and experience of GE Vernova drive products and systems.
- Practical experience in the retrofitting of control systems

Desired Characteristics:

- Good team player

- Effective communicator

- Enthusiastic

- Adaptable and adaptable

- Works well under pressure

Additional Information

Relocation Assistance Provided: No

📌 Lead Technical Support Engineer (Chennai)
🏢 GE Vernova
📍 Chennai