- Handle outbound calls to insurance companies for claim status follow-up.
- Verify patient insurance eligibility and advantages.
- Follow up on denied or pending medical claims.
- Communicate with insurance representatives regarding claim reprocessing.
- Maintain accurate records of claim updates and payment status.
- Work closely with the medical coding and billing team.
- Identify and resolve claim-related issues.
- Ensure timely reimbursement from insurance providers.
- Prepare daily and weekly claim status reports.
- Maintain confidentiality of patient and healthcare information.
Required Skills:
- Good communication skills in English.
- Basic knowledge of medical billing and coding process
- Knowledge of denial management is an added advantage.
- Good typing and computer skills.
- Strong analytical and problem-solving skills.
Qualification:
- Any Degree
- experienced candidates can apply (based on company requirement).