We're Hiring: Customer Experience Specialist (Night Shift)
Location: Ahmedabad
Shift: Night Shift
Employment Type: Full-Time
Experience: Freshers & Experienced Candidates Welcome
Are you passionate about delivering exceptional customer service and confident in communicating in English? Join our team as a Customer Experience Specialist and build your career in a agile, fast-paced environment.
Key Responsibilities
- Handle customer inquiries via calls, chats, or emails.
- Provide prompt and professional customer support.
- Resolve customer concerns while ensuring high satisfaction.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure timely issue resolution.
- Deliver an excellent customer experience at every touchpoint.
Requirements
- Excellent verbal and written English communication skills.
- Freshers are welcome to apply.
- Basic computer knowledge and typing skills.
- Strong problem-solving and interpersonal skills.
- Willingness to work in the Night Shift.
- Customer-centric attitude with a positive approach.
Why Join Us?
- Excellent learning and career growth opportunities.
- Supportive and collaborative work environment.
- Opportunity to build a career in customer experience.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund