- Skill: Customer Focus, Strategic Business Orientation
- Highest Education: Bachelor of Law
- Working Language: Hindi, English
HomeKey Result Areas
Position: Relationship Officer - MFI
S.NO | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |------|-----------------------------------------------------------------|-----------|-----------------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4)
- 5 (Excellent): 100% repayment achieved by end of every month during the review period
- 4 (Very Good): (99.81-100)% repayment achieved by end of every month during the review period
- 3 (Good): (99.51-99.80)% repayment achieved by end of every month during the review period
- 2 (Adequate): (99.31-99.50)% repayment achieved by end of every month during the review period
- 1 (Far below the expectation): < 99.3 % repayment achieved by end of every month during the review period