Relationship Manager - Retail

Equitas Small Finance Bank
Job ID: EQU/RM-R/1825045
Location: Inclusive Banking - SBL > South > Tamil Nadu > Erode > Coimbatore > Sundrapuram > Coimbatore > 1174 > Sundrapuram

Posted On: 07 Aug 2026
End Date: 06 Sep 2026
Required Experience: 1 - 4 years

No. Of Openings: 1
Employment Type: Permanent
Employment Category: Field
Closing Date: 06 Sep 2026

Organisational Details

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Business
- Generic Role: Relationship Manager
- External Title (Job Role): Relationship Manager - Retail
- Division: Inclusive Banking - SBL
- Zone: South
- State: Tamil Nadu
- Region: Erode
- Area: Coimbatore
- Cluster: Sundrapuram
- PT Location: Coimbatore
- Branch Code: 1174
- Branch Name: Sundrapuram

Skills Required

- Skill: Strategic Business Orientation
- Highest Education: Master of Business Administration
- Working Language: Tamil

Target Achievement & Business Generation

- Loan Sourcing Volume: Meet or exceed monthly and quarterly targets for login, sanction, and disbursement volume.
- Value & Mix: Achieve target portfolio volume broken down by prime, affordable housing, or high-ticket mortgage products.
- Fee Income: Generate revenue through processing fees, login fees,



and cross-selling insurance or related financial products.

Channel & Market Development

- Channel Expansion: Build and maintain networks with builders, real estate agents, developers, and direct-sales associates for lead generation.
- Market Penetration: Identify current micro-markets, residential projects, and corporate accounts to pitch home loan schemes.
- Relationship Management: Conduct regular meetings with key connectors to secure repeat and referral business.

File Processing & Portfolio Quality

- Initial Verification: Check customer documents for basic eligibility, KYC compliance, and income authenticity before login.
- File Turnaround Time (TAT): Minimize time taken from lead generation to file login and final sanction coordination.
- Credit Quality & Risk: Ensure low delinquency risk by vetting customer profiles accurately and adhering to bank lending policies.

Customer Service & Reporting

- Customer Satisfaction: Guide applicants clearly through interest rates, eligibility, and repayment terms.
- Grievance Resolution: Address pre-disbursement and post-disbursement service issues promptly.
- Sales Reporting: Maintain accurate daily logs of pipeline, conversions, and market feedback using CRM tools.

📌 Skill (Coimbatore)
🏢 Equitas Micro Finance India
📍 Coimbatore