Designation: Manager

Location: India Tamil Nadu Thiru-Vi-Ka Industrial Guindy

Organization: Financial Services

Job Description:

- Recovery Strategy: Develop and implement regional recovery strategies aligned with organizational goals.

- Portfolio Management: Monitor delinquent accounts, prioritize recovery efforts, and ensure timely resolution.

- Team Leadership: Lead, train, and motivate recovery officers, field staff, and collection agencies.

- Compliance Oversight: Ensure adherence to RBI guidelines, company policies, and ethical recovery practices.

- Agency Coordination: Manage external recovery agencies, monitor performance, and enforce contractual obligations.

- Performance Tracking: Analyze MIS reports, track KPIs, and present recovery performance to senior management.

- Customer Engagement: Handle escalated cases, negotiate settlements, and maintain qualified customer interactions.

- Risk Mitigation: Identify high-risk accounts and implement preventive measures to minimize losses.

📌 Regional Collections Manager- Recovery (Tamil Nadu)
🏢 Aditya Birla Group
📍 Tamil Nadu