- Make service reminder and follow-up calls to customers.
- Coordinate with customers for machine service and maintenance requirements.
- Take customer feedback and ensure timely resolution of concerns.
- Schedule service appointments and coordinate with the Service Team.
- Maintain daily calling records and update customer information.
- Follow up on pending service jobs and customer complaints.
- Prepare basic daily/weekly calling reports.
Qualification: Graduate preferred
Experience: 1–2 years in Telecalling/Customer Service preferred; Freshers can also apply.
Key Skills: Valuable communication, customer handling, basic computer knowledge & MS Excel.
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund