Tailored Fashion for Modern Individuals

Highlights:

5.00 - 8.00 Years

6.00 - 9.00 INR (Lacs)/Yearly

Full time

Chennai, Bengaluru

Skills

store operations

Retail Management

Roles & Responsibility

Position: Store ManagerThis role will be responsible for engaging with our customers to provide anexceptional experience in-store.ABOUT THE ROLE:• Manage all facets of store operations covering engagement withproduction teams, logistics partners, training team andmanagement to ensure the delivery of a delightful customerexperience for each visit.• Understand and document customer preferences to providerecommendations on styling and customizations to help customersexpress their personal style.• Ensure all company policies and procedures are implemented andadministered in store for the entire team.• Team resource power planning: Weekly roster and managing leaverequests from team members.• Innovating and suggesting best practices and documenting thesame for management’s consideration.• Ownership of store KPIs such as sales targets,



alteration andremakes, social media feedback reviews from customers.• Creation and updating the system with orders, customer details andcommunicating with the production team on order fulfilment.• Provide customer care to customers by email and phone as andwhen required.• Liaise with our in-store master tailors to take measurements and fixindividual customer issues.

Requirements

5 - 8 years experience in customer service in the hospitality sector.Any experience in retail is a bonus.• Bachelor’s degree with Exceptional communication skills, bothwritten and verbal• Proficient in MS Office – Excel, Word and email.• Customer service oriented with a natural desire to care for the needsof others• Deep desire to put drive & effort into your work• Knowledge and passion for men's fashion and style trends, men'stailoring, pattern design, garment alterations, and seasonal fabrics

📌 Store Manager Tailored fashion for modern individuals (Chennai)
🏢 Skyleaf Consultants
📍 Chennai