Job Summary

The Receptionist is the first point of contact for visitors and clients. This role is responsible for managing front desk operations, handling calls, greeting guests, and providing administrative support to ensure smooth office functioning.

Key Responsibilities

1. Front Desk Management

- Greet and welcome visitors in a professional and friendly manner
- Direct visitors to the appropriate person or department
- Maintain a clean and organized reception area

2. Call Handling

- Answer, screen, and forward incoming phone calls
- Take messages and ensure timely communication
- Handle general inquiries via phone or email

3. Administrative Support

- Manage incoming and outgoing mail and courier services
- Maintain visitor logs and records
- Schedule appointments and meetings

4. Office Coordination

- Coordinate with different departments for visitor meetings
- Assist in booking meeting rooms and managing calendars
- Support basic office administrative tasks

5.



Customer Service

- Provide accurate information to clients and visitors
- Handle basic complaints or escalate issues appropriately

Required Skills & Qualifications

- Bachelor’s degree or equivalent (preferred)
- Proven experience as a receptionist or in a similar role (0–2 years)
- Excellent verbal and written communication skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Professional appearance and attitude
- Strong organizational and multitasking skills

Key Competencies

- Customer service orientation
- Communication and interpersonal skills
- Time management
- Attention to detail
- Problem-solving ability

Contact Us

HR Executive

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Job Type: Full time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist (Surat)
🏢 British Jewel
📍 Surat