eam Leader- BPO | Jaipur

We are looking for an experienced Team Leader to join our dynamic BPO team in Jaipur. If you have a strong background in team handling, performance management, and customer service operations, this is a great opportunity to grow your career.

Location: Jaipur
Salary: Up to ₹6.5 LPA
Shift: Rotational Shifts and Rotational Offs
Working Days: 5.5 Days

Key Responsibilities:
Lead and manage a team, ensuring adherence to processes
Handle escalations and drive quick resolutions
Monitor KPIs (CSAT, Quality, AHT)
Coach and mentor team members
Improve team performance and customer experience

Requirements:
Minimum 1 year experience as a Team Leader (Customer Service/Call Center)
Solid leadership, communication, and problem-solving skills
Ability to work in a fast-paced, rotational shift environment

Interested candidates can reach out to (phone hidden)
HR Sanchi

Pay: ₹600,000.00 - ₹650,000.00 per year

Benefits:

- Provident Fund

Work Location: In person

📌 Team Lead (Mapang Yongcuo)
🏢 Transcom
📍 Mapang Yongcuo