At Raconteur Travels, we create premium, tailor-made travel experiences for discerning travellers. We're looking for a commercially driven, creative and highly organised individual who can sell, design and deliver exceptional journeys from start to finish.This isn't a conventional travel sales role. You'll manage the complete customer journey—from the first enquiry to post-trip follow-up—ensuring every client receives a seamless and memorable experience.✨ Key Responsibilities* Manage the complete sales cycle from enquiry to booking.* Generate new business and build long-term client relationships.* Understand client requirements, preferences and budgets through consultative selling.* Design customised itineraries with curated hotels, experiences and logistics.* Present proposals, negotiate and close bookings.* Coordinate hotels, transfers, activities, visas, documentation and vendor confirmations.* Ensure flawless execution and exceptional client satisfaction.* Handle changes, special requests and on-trip support.* Drive repeat business, referrals and upselling opportunities.* Track revenue, margins,



conversions and overall business performance.? Key Performance Areas (KPAs)* Revenue & Gross Margin Growth* Sales Conversion & Pipeline Management* Client Satisfaction & Repeat Business* Operational Accuracy & Booking Execution* Commercial Ownership & Problem Solving? Key Performance Indicators (KPIs)Performance will be measured through:* Monthly & Quarterly Revenue* Gross Margin* Number of Bookings* Lead-to-Sale Conversion* Average Booking Value* Sales Pipeline Value* New Client Acquisition* Repeat Business* Referral Business* Customer Satisfaction* Operational Accuracy & Timely ExecutionKPIs will be aligned with experience and responsibilities, with targets increasing as you grow within the organisation.? Who Should Apply?-Experience: 1–3 years* Excellent at communication and presentation* Commercially minded and sales-focused* Passionate about travel and creating memorable experiences* Highly organised and detail-oriented* Confident dealing with premium clientele* A robust negotiator and relationship builder* Proactive, accountable and solution-oriented? Role Details* Experience: 1–3 Years* Location: Mumbai* Function: Business Development | Travel Design | Operations | Client Management* Industry: Premium Travel & Experiences

📌 Business Development & Experience Manager (Maharashtra)
🏢 Raconteur Tours
📍 Maharashtra