Role Description The Caller role at ahmedabad full time, on-site position based in Ahmedabad. In this role, the caller will handle outbound and inbound calls to communicate with clients and prospects, provide information about services, and gather requirements for ongoing and upcoming projects. Daily responsibilities include maintaining call logs, updating client records, scheduling follow-ups, and coordinating with internal teams to ensure accurate and timely communication. The caller will also assist in addressing basic client queries, redirect complex issues to relevant team members, and support campaigns or initiatives that require phone-based outreach. This position requires consistent professionalism, punctuality, and adherence to established call scripts and communication standards.QualificationsStrong verbal communication skills in English and local languages,



with clear and polite phone etiquette.Ability to listen actively, understand client needs, and convey information accurately and concisely.Basic computer skills, including use of CRM tools or spreadsheets to record and track call details.Organizational skills to manage call schedules, follow-ups, and documentation in a timely manner.Customer service mindset, with a focus on building rapport and maintaining a professional tone.Ability to work on-site in Ahmedabad, collaborate with team members, and adapt to structured processes.Prior experience in telecalling, customer support, or sales calling is an advantage but not mandatory.Minimum educational qualification of a high school diploma; higher education in communication or business is a plus.

📌 Caller (Ahmedabad)
🏢 Addframe Studio
📍 Ahmedabad