CRM & Customer Relations Executive – Real EstateCompany: Sri Aghoreshwar Sai Developers Pvt Ltd (SASDPL)Location: Ranchi, JharkhandWorkplace: On-siteEmployment Type: Full-timeWorking Schedule: Six days a weekExperience Required: 2–3 yearsMonthly Compensation: ₹19,000–₹20,000 fixed salary plus performance incentive of up to ₹5,000About SASDPLSri Aghoreshwar Sai Developers Pvt Ltd—SASDPL—is an established residential real estate developer in Ranchi. Since 2004, we have focused on creating thoughtfully planned, fairly priced homes while building long-term relationships with our customers.As we strengthen our sales and customer-management systems, we are looking for a disciplined and customer-focused CRM & Customer Relations Executive to join our Ranchi office.About the RoleThis is not merely a data-entry or telecalling position.You will be responsible for managing incoming enquiries, maintaining consistent follow-ups, keeping our CRM records accurate, coordinating site visits and ensuring that customers receive timely and professional communication throughout their journey—from the first enquiry to post-booking support.Key Responsibilities
- Respond promptly to new enquiries received through property portals, digital advertisements, the website, WhatsApp and other lead sources.
- Speak with prospective customers to understand their requirements, budget, preferred location and purchase timeline.
- Qualify leads and assign or coordinate them with the appropriate sales team member.
- Conduct structured follow-ups through telephone calls and WhatsApp without allowing genuine enquiries to go unattended.




- Schedule and confirm project site visits and coordinate with the sales team.
- Accurately record every call, conversation, follow-up date, customer requirement and next action in LeadRat CRM.
- Maintain updated lead stages and ensure that no lead remains without a clearly defined next step.
- Communicate professionally with customers after booking and assist with routine queries.
- Coordinate payment reminders and follow up on outstanding customer payments in consultation with the accounts and sales teams.
- Record customer grievances and ensure that they are promptly escalated to the appropriate person.
- Prepare daily and weekly reports covering new leads, pending follow-ups, site visits, customer responses and unresolved matters.
- Follow approved company communication, pricing and discount policies. The role does not carry authority to promise any unapproved discount, benefit or commercial commitment.Performance Expectations
- New leads should ordinarily receive an initial response within 5–10 minutes during working hours.
- CRM records should maintain at least 95% accuracy and completeness.
- All scheduled daily follow-ups should be completed or properly rescheduled with an explanatory note.
- Site-visit coordination targets and reporting deadlines should be consistently achieved.




- Every meaningful customer interaction must be recorded in the CRM.Who Should Apply
- Candidates with 2–3 years of experience in CRM, telecalling, inside sales, customer relations or sales coordination.
- Previous experience in real estate is preferred.
- Strong spoken Hindi and basic conversational English.
- Comfortable speaking with customers over telephone and WhatsApp.
- Working knowledge of computers, MS Excel or Google Sheets.
- Experience using CRM software is preferred.
- Strong follow-up discipline, attention to detail and ability to maintain accurate records.
- Calm, courteous and professional while handling customer concerns.
- Comfortable working full time from our Ranchi office, six days a week.Compensation
- Fixed salary: ₹19,000–₹20,000 per month, depending on experience and suitability.
- Performance incentive: Up to ₹5,000 per month, linked to defined KPIs.
- Total monthly earning potential: ₹24,000–₹25,000.Why Join SASDPL?
- Work directly with an established Ranchi-based real estate developer.
- Receive practical exposure to real estate sales, CRM systems and customer lifecycle management.
- Join a company building structured and documented systems for sales and customer service.
- Work in a professional environment where discipline, honest communication and customer-first thinking are valued.Interested candidates may apply through LinkedIn with an updated résumé clearly mentioning their current location, relevant experience, present salary, expected salary and notice period.

📌 Crm & Customer Relations Executive – Real Estate (Ranchi)
🏢 Sri Aghoreshwar Sai Developers Private
📍 Ranchi