Front Office cum Patient Coordinator

Job Summary

We are looking for a professional and patient-friendly Front Office cum Patient Coordinator to manage front desk operations, patient coordination, appointment scheduling, and overall patient experience at the clinic. The candidate should possess valuable communication skills, a presentable personality, and the ability to handle patients efficiently.

Key Responsibilities

- Manage front desk and reception activities efficiently.

- Handle patient appointments, registrations, and follow-ups.

- Coordinate with doctors and internal departments regarding patient scheduling and treatment flow.

- Attend patient queries via calls and walk-ins professionally.

- Maintain patient records, billing details, and daily reports.

- Guide patients regarding procedures, consultation processes, and basic treatment information.

- Ensure smooth patient experience and maintain hospitality standards.





- Handle cash/card payments and coordinate with accounts if required.

- Maintain cleanliness and organization of reception and waiting area.

- Support management in operational and administrative tasks.

Required Skills & Qualifications

- Graduate in any discipline preferred.

- Prior experience in front office, reception, patient coordination, or customer service preferred.

- Good communication skills in Hindi and basic English.

- Basic computer knowledge (Excel, Google Sheets, CRM, billing software, etc.).

- Well-groomed, confident, and professional behavior.

- Strong coordination and multitasking abilities.

Preferred Candidate Profile

- Experience in healthcare, clinic, hospital, wellness, or aesthetic setup will be an added advantage.

- Immediate joiners preferred.

- Candidate should be polite, patient-centric, and organized.

📌 Front Office cum Patient Coordinator (Haridwar)
🏢 QHT CLINIC
📍 Haridwar