Job Description

About the Role:

We are looking for an AI Engineer with 10+ years in infrastructure roles (network, security or systems engineering) with at least 3 years focused on automation or platform development.

Responsibilities

- Expert level Python; production experience with Ansible (including Tower/AWX) and terraform.
- Proven track record building automation that delivered measurable outcomes, such as reduced manual effort, faster incident resolution, or improved audit adherence.
- Deep familiarity with at least two infrastructure domains among: enterprise networking, firewall and security operations, systems engineering, and cloud networking.
- Hands on experience with REST API orchestration across multi vendor infrastructure platforms.
- Experience with CI/CD pipelines and Infrastructure as Code practices in production environments.
- Working knowledge of security and compliance frameworks (NIST, CIS, ISO 27001) and Zero Trust principles.





Preferred Qualifications

- Experience building or deploying AI/LLM powered tools, including RAG pipelines, AI assistants, or agentic automation for operations teams.
- Full stack development capability (Rust, Go, TypeScript, or similar) with experience shipping internal platforms adopted by other teams.
- Experience with ITSM platforms (ServiceNow, Jira Service Management) and automating ticket workflows for Helpdesk and NOC.
- Kubernetes, service mesh (Istio), and WAF deployment experience.
- Experience supporting 24/7 operations, on call rotations, and global multi-site environments.
- Background in M&A; infrastructure integrations or large-scale refresh projects.
- Relevant certifications such as PCNSE, CCNP, CISSP, or cloud provider certifications.

📌 AI Engineer (Chennai)
🏢 HTC Global Services
📍 Chennai