Customer Relationship SpecialistLocation: HyderabadReports to: Customer Relationships Head / FoundersExperience: Entry level; no prior work experience requiredSalary Range: 50k per month plus incentivesThe OpportunityElevé is a fast-growing lab-grown diamond jewellery brand built on the 100-year legacy and trust of Tibarumal Jewels.This role offers an exciting opportunity to begin a career in luxury retail and customer relationship management. The Customer Relationship Executive will interact with HNI customers, build meaningful long-term relationships and help create the personalised experience expected from a premium jewellery brand. The role provides early exposure to accomplished entrepreneurs, business leaders, celebrities and influential families, while offering hands-on experience in CRM, events, sales and luxury customer engagement.Key ResponsibilitiesBuild and maintain warm, professional relationships with Elevé’s customers and HNI clientele.Regularly engage with customers regarding new collections, special occasions, exclusive previews and relevant offers.Implement and maintain CRM tools to ensure customer information, preferences and interactions are accurately recorded.Work closely with store and sales teams to ensure timely and consistent customer follow-ups.Track birthdays, anniversaries,



purchase history and other important customer milestones to enable personalised engagement.Support customer retention, referrals, repeat purchases and upselling initiatives.Assist in planning and executing private previews, customer events and other exclusive experiences.Collect customer feedback and coordinate internally to ensure queries and concerns are resolved promptly.Prepare regular reports on customer engagement, follow-ups and outcomes.Required SkillsExcellent spoken and written communication skills.Fluency in English, Hindi and Telugu.Confident, warm and professional while interacting with customers.Comfortable using technology, digital systems and CRM software.Strong organisational skills and attention to detail.Proactive, dependable and consistent with follow-ups.High level of discretion while handling customer information.Willingness to learn and take ownership in a fast-moving environment.Why Join Elevé?This is more than a conventional entry-level position. It is an opportunity to become the face of customer relationships at a rapidly growing luxury brand and build a solid professional network from the beginning of your career.The person joining will receive significant exposure, responsibility and learning opportunities, with the potential to grow into customer experience, CRM, events, sales or business development leadership as Elevé expands across India.

📌 Customer Relations Executive (Hyderabad)
🏢 Elevé by Tibarumal
📍 Hyderabad