Job Description1. Responsible to achieve daily / weekly / monthly targets as specified by the BM. N2.Maintain & follow grooming standards as specified in the SOP Manual. N3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual N4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents N5. Ensure that customer is provided with complete details pertaining to the product & cost N6. Responsible for relationship building and servicing the city PSA & TAs N7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings N9. Responsible to coordinate with service team for post-sale process N10. Maintain Daily Sales Report N11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on current offers N12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction N13. Adhere to company policy and systems N14. Ensure zero monetary losses by cancellation of liabilities and timely collections NTravel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages

📌 Assistant Sales Manager (Tighra)
🏢 Thomas Cook India
📍 Tighra