**Job Title** Sales Operations Analyst II **Job Category** Sales **Job Description** Key Responsibilities + Develop and maintain sales, pipeline, and performance reports. + Create dashboards and analytics to support business decision-making. + Manage CRM data quality and support forecasting activities. + Collaborate with National Account Managers on sales operations and customer requirements. + Identify and implement process improvement opportunities. + Support customer, dealer, and internal stakeholder communications. + Prepare reports, presentations, and other management documentation. Qualifications & Experience + Bachelor's Degree in Business, Finance, Analytics, or a related field. + Minimum 2 years of experience in Sales Operations, Business Analytics, Reporting, or CRM systems.



+ Experience with Salesforce or similar CRM platforms preferred. Key Skills + Data analysis and reporting + CRM management (Salesforce preferred) + Advanced Microsoft Excel and Office Suite + Business process improvement + Robust analytical and problem-solving abilities + Excellent communication and stakeholder management skills **Job Type** Permanent **Time Type** Full time **Work Hours** 42.5 **Travel Required** **Location** HY India Pune **Address** 2nd Floor, 45 Icon, Building A, Baner Road, Baner **Post Code** 411045 **Field-Based** No **Relocation Assistance Available** No

📌 Sales Operations Analyst II (Pune)
🏢 Hyster-Yale Materials Handling
📍 Pune