- Handle inbound and outbound international customer calls with professionalism and empathy.
- Provide prompt and accurate responses to customer queries through voice support.
- Ensure high levels of customer satisfaction by delivering effective solutions.
- Maintain detailed and accurate records of customer interactions.
- Follow communication scripts, guidelines, and policies consistently.
- Meet or exceed performance targets including quality, customer satisfaction, and response time.
- Adapt quickly to process changes and updates.
Skills: English Fluency, International Voice Process, Night Shift, Customer Service
Experience: 0.00-1.00 Years
📌 International Voice (Chennai)
🏢 CAPTALENT HR
📍 Chennai
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