Key Responsibilities:

- Provide excellent customer support over international voice channels.
- Handle customer queries with clarity, patience, and professionalism.
- Maintain high-quality communication to ensure customer satisfaction.

Required Candidate Profile:

- Excellent verbal and written communication skills in English.
- Articulate, bright, curious, and passionate about customer service.
- Minimum education: High School, Diploma, or Graduate.
- Freshers or candidates with 6+ months experience in international voice support can apply.
- Willingness to work night shifts with rotational offs.

Salary & Perks:

- Salary Range: 2.9 LPA (for first 6 months) to 3.5 LPA.
- Take-home pay: ₹18,000 to ₹21,000 per month.
- After 3 months training, eligible for performance incentives ranging from ₹2,750 to ₹4,000.
- Transport allowance between ₹1,700 to ₹3,500 per month (if not using company transport).

Interview Process:

- Face-to-face interview is mandatory.

Skills: Customer Retention, Voice support, International Voice Process, Customer Service

Experience: 1.00-5.00 Years

📌 International Voice Process Executive (Chennai)
🏢 CAPTALENT HR
📍 Chennai