ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Business Process Design and Analysis

- Own and develop centralized end-to-end business process architecture and repository for assigned business processes, aligning with enterprise strategies.
- Lead transformation initiatives by conducting gap analyses between current ('As-Is') and ideal ('To-Be') end-to-end processes.
- Leveraging internal SMEs, industry-standard frameworks, and best practices, design future-state processes that are efficient and scalable globally.
- Collaborate with GTM functions and cross-functional stakeholders(Finance, SCM, Business Ops) to gather and translate high-priority business requirements into effective process solutions.
- Solution and document UX requirements thoroughly to ensure solutions are user-friendly, drive high adoption rates, and align with business needs.
- Validate business requirements for compatibility with enterprise architecture, data strategies, and system capabilities, ensuring they support global scalability.

Cross-Functional Leadership and Stakeholder Management

- Facilitate cross-functional workshops and meetings, including process mapping sessions, to align stakeholders and challenge current process assumptions.
- Influence and drive consensus across diverse stakeholders, fostering a cooperative environment.

Business Process Automation and Continuous Improvement

- Lead and advocate for automation projects with the Business Systems Group to streamline and scale critical business processes.




- Introduce innovative solutions by staying updated on industry trends and integrating best practices into process improvements. Identify significant improvement opportunities using data-driven insights and measure impacts with established metrics and KPIs.

Program and Change Management

- Develop comprehensive testing plans, including user acceptance testing (UAT), to ensure solutions meet quality standards and deliver stated benefits.
- Implement structured change management processes, including training and resource support, to facilitate the seamless adoption of new processes.

Secondary Requirements

Technology and Tool Management

- Evaluate and recommend technologies to enhance the quote-to-cash cycle, forecasting, and overall business capabilities.
- Plan and execute technology initiatives, ensuring alignment with business goals and efficient project delivery.

Training and Enablement

- Develop and deliver training programs to improve stakeholders' ability to provide high-quality business requirements and support current processes and tools.
- Create process documentation and training materials, presenting them during meetings, workshops, and offering one-on-one sessions as needed.
- Support business users during transitions, enhancing user adoption and satisfaction, and providing ongoing support for system-related issues.
- Collaborate closely with training and change teams to support go-live and adoption of new processes and tools.

Skills: Change Mgmt, Business Administration

Experience: 7.00-9.00 Years

📌 Senior Business Process Manager (Bengaluru)
🏢 Netradyne
📍 Bengaluru