LanceSoft Technologies is looking for a Trust & Safety Specialist to support our team in handling escalations and troubleshooting queries efficiently. This role requires strong analytical skills, collaboration, and the ability to ensure a safe and reliable platform experience for users.
Key Responsibilities:
- Handle and resolve escalations over email.
- Troubleshoot and resolve partner queries efficiently.
- Work closely with cross-functional teams (XFN) to address trust and safety concerns.
Top Skills Required:
- Trust & Safety operations experience.
- Strong troubleshooting skills.
- Excellent collaboration and communication abilities.
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This is a excellent opportunity to work in a dynamic and fast-paced environment. If you are passionate about online safety and risk management, apply now!