08 Aug
|
Health Tick
|
Noida
Customer Support Executive
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
No experience required
No experience required
Apply By
Not Provided
Posted few hours ago
Fresher Job
Be an early applicant
About the job
Role : Customer Support Executive (Onsite)
Location : NX One, Techzone 4, Noida Extension (Near Gaur Chowk)
Working Days : 6 days/week
Timings : 9 AM 6 PM
Joining : Immediate (within 1 day)
Why this role is perfect for you-
If youre someone who enjoys talking to people, helping them solve problems, and want to build a robust foundation in customer support, sales, and communication, this role is a great place to begin.
Youll work onsite with a supportive team while enjoying a flexible, trust-based work culture, no micromanagement, just ownership and learning.
About HealthTick :
At HealthTick, were redefining health and fitness. We believe staying healthy doesnt require extreme diets or exhausting workouts. Using Behavioural Science, AI, and Human Coaching, we help people build sustainable, healthy habits in just 10 minutes a day.
Weve already helped thousands of users achieve their health goalsand now were growing fast.
About Role:
As a Customer Service Executive, youll be the first point of contact for our users and play a key role in their journey with HealthTick.
You will:
- Respond to user queries via chat, calls, and email
- Help users understand our programs and convert enquiries into enrolments via chat
- Support existing (paid) users and ensure a smooth experience
- Proactively reach out to users for feedback and insights
- Resolve app issues, payment concerns, and plan-related questions
- Track and follow up on customer issues until resolution
- Work closely with internal teams to solve user problems faster
- Share ideas to improve customer experience and reduce repeated queries.
What we are looking for
This role is ideal for freshers or early-career professionals who want to learn and grow.
Youll do well if you have:
- Good communication skills in English and Hindi
- Confidence to explain and convince users via chat
- A problem-solving mindset, not just answering questions
- Empathy, patience, and a people-first attitude
- Ability to manage multiple chats or calls
- Self-responsibilitywe trust you to manage your work
- (Bonus) A background in health, fitness, or wellness
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Support Executive - Fresher (Noida)
🏢 Health Tick
📍 Noida