Must have skills Must have minimum 6-12 years of experience as a functional consultant Minimum 3 years experience of Microsoft Dynamics 365 Dynamics CRM 20162015 Meet with the business users and gather application requirements use cases user stories and develop strategies to meet those needs Document the business requirements review them with the business and technology teams and obtain customer acceptance for the same Gather business information from multiple sources perform analysis and provide consolidated analysis Working on the Agile or Waterfall approach depending on the business requirements Coordinate with development team to provide better understanding of the business users need and help resolve any queries related to the requirements Help prioritize requirements and create mockups Planning and coordination of new enhancements with the development team Work with business users to develop acceptance criteria for the test cases and test scenarios Documenting asis and tobe within accurate and detailed scoping documents Experience in supporting presales activities is an advantage Valuable to Have Skills Knowledge and understanding of some or all areas within Customer Engagement including Field Services and Project Service Automation Basic knowledge of the Power Platform Power Apps Flow Power BI and Good understanding of Dynamics 365 Common Data Model and Common Data Model MS CRM configruation knowledge Application integrations knowledge with MS CRM
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