- Manage the dispatch of spare parts and materials against MSL and PNA cases to Authorized Service Centers (ASCs) within defined SLAs.
- Coordinate the return of defective inventory to brands and ensure all shipping and compliance documentation is completed accurately.
- Manage reconciliation and movement of both serviceable and defective inventory with brands and service partners.
- Prepare and maintain MSL reports to support service planning and inventory availability.
- Conduct periodic physical stock verification and reconcile inventory with ERP/WMS records.
- Investigate inventory variances and implement corrective actions to maintain stock accuracy.




- Plan and support internal and external inventory audits while ensuring compliance with company policies.
- Track inbound and outbound shipments, ensuring timely deliveries and prompt resolution of logistics issues.
- Coordinate with courier partners to resolve shipment delays, damages, or lost consignments.
- Maintain accurate inventory transactions and stock movement records in ERP and Warehouse Management Systems (WMS).
- Collaborate with warehouses, Authorized Service Centers (ASCs), brands, and internal stakeholders to ensure smooth service operations and inventory availability.

📌 Service Operations Executive For Aiplus Smartphone Brand (Noida)
🏢 Nxtquantum Shift Technologies India
📍 Noida