Understand sales techniques by observing sales staff, acquire product knowledge and support in completing the sales transaction of Malabar Watches.
Sales and Customer
- Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
- Learn & understand the sales procedures and acquire product knowledge.
- Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.
- Observe sales representatives and emulate their sales management processes to meet set targets.
- Help superiors in sales and follow their instructions.
- To proactively identify and assist the Sales executives and other managers to obtain real and sustained, continuous improvement, throughout the business and execute same in a timely manner.
- Demonstrates models and Introduce various product offering to the customers and facilitate customer buying decision.
- Prepare the estimate of the products selected and complete the sales transaction.
- Achieve category wise sales target for the allocated section.
- Learn billing procedures.
- Learn about various model names, brand names etc.
- Take initiative to learn the latest trends in the market.
Stock
- Help superiors in counting the stock daily by recording the opening stock and closing stock in the section.
Work area & Display
- Responsible for proper and attractive display of the products free from dust and dirt.
- Make sure that the items are handled with care.
Functional Responsibilities
- To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
- Understand the queries and complaints from the customer and assist in addressing with the right solution.
Internal process
- Adhere to the standard operating procedures in the store
- Adhere to cost savings practices undertaken in the store
People development
- Continuously strive for self-development by actively seeking opportunities for growth
- Ensure adherence to timelines for completion of performance appraisal for self.
- Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.