Role & responsibilities

Responsibilities

Job Description

SUMMARY

Administrative Assistant - Service Department is responsible for providing administrative support to ensure productive operation of the Service Department Office. Supports Service Manager, Assistant Manager, service employees and the Customer through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of electrical concepts, practices and procedures.

RESPONSIBILITIES:

- Answer and direct phone calls
- Organize and schedule meetings and appointments
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports, permits, bids, contracts and customer appointments
- Maintain filing system
- Order office supplies
- Submit and reconcile reports, spreadsheets and billings
- Provide general support to employees and customers
- Provide information by answering questions, requests and customer inquiries
- Research
- Generate reports and spreadsheets
- Handle multiple projects
- Prepare and monitor invoices
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs
- Manages Access system
- Contribute to team effort by accomplishing related results as needed




- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Schedule/setup training rooms, food, etc.
- Maintain computer and manual filing systems
- Handle sensitive information in a confidential manner
- Coordinate office procedures
- Reply to email, telephone or face to face enquiries
- Develop and update administrative systems to make them more efficient
- Receive, sort and distribute the mail
- Answer telephone calls and pass them on

REQUIREMENTS:

- Proven admin or assistant experience
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office
- High school diploma or equivalent
- All other duties as assigned

OTHER:

- Team Player
- Career minded
- Strong attendance record
- Willing and able to learn and grow
- Backup to other members of the team

Company Description

We are a commercial and residential electrical contractor that has been in business for 50+ years because of our focus on our customers and employees. We offer competitive pay and benefits. We are an equal opportunity employer.

Preferred candidate profile

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