IT Software Support Engineer | Document Management Software | Docsvault IT Software Support Engineer 2021-08-09T07:47:38-04:00 IT Software Support Engineer

Summary
The Software Support Engineer will be responsible for facilitating the support of software. Interacts with clients to understand their issues and provide a solution. Participates in troubleshooting, and analysis of the development of the software.

Responsibilities and Duties

- Provide support for existing applications
- Respond to customer queries over mail and phone
- Ability to work in a virtual team across geographies
- Act as a bridge between Customers and IT/Developers
- Participation in providing training to customers as required
- Documenting troubleshooting and problem resolution steps

Required Experience,



Skills and Qualifications

- 2+ years experience, Any Graduate Any Specialization
- Excellent verbal and written communication skills in English
- Technical expertise in Application Support
- Hands on experience with ASP.net, HTML, and SQL would be an advantage
- Firm grasp of how the web / mobile works, networking and software products

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Software Support Engineer (Vadodara)
🏢 Docsvault
📍 Vadodara