Roles and Responsibilities :

- Greets potential customers, listens to their needs and problems, and steers them toward products and services that can help them to address their needs of the potential customer.
- The ability to understand and utilize a large volume of product information and sector expertise to solve Customer inquiries and provide solutions.
- Recommends changes in products, services, and policies by evaluating results and competitive developments.
- Keeps management informed by submitting activity and results reports, such as daily customer reports, weekly work plans, and monthly and annual Reports.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Works with Branch Manager and other inter-departments to constantly improve customer-facing communications and product/Service information by sharing client feedback gained in the clinical consultants.
- Serves customers by meeting customer needs and promoting products and services.

Job Requirements :

- Local Language with Valuable English Communication Required

📌 Counsellor (Hyderabad)
🏢 VCARE
📍 Hyderabad