Key Responsibilities:

- Review NPOP, USDA-NOP and EU audit documents.
- Facilitate and ensure the correct execution of the certification process from start to finish.
- Conduct application reviews and secondary reviews of projects.
- Implement current or updated documents, both internally and externally.
- Manage client relations, including marketing, offers, filing, and checking returned offers.
- Send certification criteria and invoices to clients and schedule first inspections.
- Monitor inspections and non-conformities and ensure all documentation is accurately filed.
- Review inspection documentation, and draft, sign, and send reports accordingly.
- Make certification decisions, issue certification marks, and sign and send certificates to clients.
- Manage post-certification activities, including scheduling follow-up inspections, issuing invoices,



and deciding on suspension or withdrawal of certification where necessary.
- Maintain and update the List of Certificates and Clients and carry out traceability actions as required.
- Assist with the handling of claims, appeals, and complaints, including investigation and follow-up.
- Register, select, implement, and follow up on improvements, including filing of Improvement Forms.
- Train reviewers and assistants and identify and propose training needs for Inspectors.
- Submit and follow up on quotes and tenders.
- Ensure optimal operations of the division at all times.
- Undertake any other related tasks as directed by management.

📌 Technical Reviewer (Mumbai)
🏢 FoodChain ID
📍 Mumbai