- The primary purpose of the Technical Pre -Sales personnel is to support all the sales solutionists, proposals, and provide technical advice, support and strategy to our customers and the Sales Team to deliver continued growth within the business.
- Technical Pre-Sales works on a peer level with Business Development team and Solution Consultant's to formulate an Account Plan for nominated prospective customers. It is vital that the Pre-Sales acts as the Technical Authority for these accounts, by delivering technical information to the customer in the form of RFI/RFP responses, design related documentation, product updates and industry/competitive analysis.
- Generate technical documents to support bid responses (RFI, RFP)
- Knowledge sharing of latest industry trends in Collaboration and Unified Communications solutions with our sales team, customers, prospects and partners
- Deliver solution updates covering roadmaps with our customers and prospects Commercially
- Development and delivery of financial information, such as Return on Investment (ROI), nonstandard products, internal/external skilled services • Ensure that all technical solutions fit within the customers requirements and budget
- Work within the bid process to ensure technical sign-off and peer validation procedures are followed with the post-sale (project management in particular)
- Development of services offerings along with Collaboration solutions