TCS Hiring!!!

Role & responsibilities

Technical Skills

Strong hands-on experience in:

- Infoblox DDI (DNS, DHCP, IPAM)

Solid understanding of:

- TCP/IP, routing (BGP, OSPF), VLANs, VXLAN
- Network security concepts (ACLs, segmentation)

Process Knowledge

- Positive understanding of ITIL framework
- Experience working in production support (24x7) environments

L3 Support & Operations

- Provide Level 3 support for datacenter network infrastructure incidents, problems, and changes
- Perform advanced troubleshooting for complex network and application-related issues
- Lead root cause analysis (RCA) and implement preventive measures

Infoblox DDI

- Manage DNS, DHCP, and IPAM using Infoblox
- Troubleshoot DNS resolution, IP conflicts, and DHCP issues
- Maintain IP address schema and documentation

Operational Excellence

- Follow and enforce ITIL processes (Incident, Problem, Change, Release Management)
- Ensure all activities are documented in ticketing systems
- Participate in Major Incident Management (MIM) calls
- Maintain SLA compliance and service availability

📌 Network Security Engineer (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad