Duty Manager Front Office (Female)

We are hiring a Duty Manager Front Office (Female) on behalf of a reputed 5-star hotel in Vrindavan. This role is ideal for a hospitality skilled with solid expertise in guest relations, front office operations, and team leadership within luxury hotel environments.

Key Responsibilities

- Manage and oversee front office operations during assigned shifts
- Ensure smooth guest check-in and check-out experience
- Handle guest queries, complaints, and escalations with effective service recovery
- Supervise and guide the front office team to maintain high service standards
- Monitor daily reports, shift handovers, and operational updates
- Ensure compliance with C-Forms and statutory requirements
- Coordinate with housekeeping, F&B;, and other departments for seamless operations
- Maintain accurate records and reservations using Opera / Opera Cloud PMS

Requirements

- 610 years of experience in hotel front office operations
- Mandatory experience in 5-star hotels




- Proven expertise in guest handling and service excellence
- Robust team management and shift handling experience
- Excellent communication and interpersonal skills
- Hotel Management degree is required
- Female candidates preferred
- Immediate or short notice joiners preferred

Perks & Benefits

- Attractive hike on current CTC + accommodation support
- Meals / transport
- Faster growth opportunity
- Leadership exposure

What Were Looking For

- A guest-first mindset with solid problem-solving ability
- Ability to handle high-pressure situations with professionalism
- Strong coordination and leadership skills
- Eye for detail and commitment to luxury service standards

How to Apply

Interested candidates can apply directly through this posting.
Shortlisted candidates will be contacted promptly.

📌 Duty Manager (Vrindavan)
🏢 Anikene (opc)
📍 Vrindavan