Job Summary

The Sales Manager (SM) is responsible for driving business growth, achieving sales targets, expanding the customer base, and managing branch sales operations within the assigned territory. The role focuses on generating quality business through multiple sourcing channels, maintaining portfolio quality, delivering excellent customer service, and ensuring compliance with company policies and regulatory requirements.

Key Roles & Responsibilities

- Drive business growth by achieving assigned sales, revenue, and business disbursement targets.
- Develop and implement sales plans to maximize business opportunities within the assigned territory.
- Generate quality business through Direct Sales, DSAs, connectors, builders, channel partners, and customer referrals.
- Build and maintain strong relationships with customers, business partners, and referral sources to drive business growth.
- Lead, motivate, and supervise the branch sales team to achieve individual and branch business targets.
- Monitor daily sales activities, productivity, and conversion ratios while ensuring effective lead management.
- Ensure timely login, processing, and disbursement of loan applications by coordinating with Credit and Operations teams.
- Monitor portfolio quality, collection efficiency, and delinquency levels, ensuring healthy portfolio performance.
- Conduct regular market visits to identify recent business opportunities, monitor competitor activities, and strengthen market presence.




- Resolve customer queries and escalated issues promptly while ensuring superior customer experience.
- Ensure adherence to RBI guidelines, company policies, operational processes, and compliance requirements.
- Review sales MIS, productivity reports, and key performance indicators to monitor business performance and implement corrective actions.
- Recruit, train, mentor, and develop sales executives to build a high-performing sales team.
- Collaborate with internal departments to ensure smooth business operations and timely customer service.
- Maintain high standards of integrity, professionalism, and ethical business practices while delivering organizational objectives.

Required Qualifications

- Graduate in any discipline

Experience

- Minimum 3 - 7 years of experience in leading a sales team.
- Experience in Home Loans, Loan Against Property (LAP), or Secured Lending is preferred.

Required Skills & Competencies

- Strong sales and business development skills.
- Team handling and leadership ability.
- Customer relationship management.
- Sales planning and execution.
- Portfolio and collection management.
- Market intelligence and business development.
- Negotiation and influencing skills.
- Excellent communication and interpersonal skills.
- Analytical and problem-solving ability.
- Decision-making and conflict resolution.
- Proficiency in MS Excel, PowerPoint, CRM, and Sales MIS.

📌 Sales Manager (Mumbai)
🏢 Pink City Fincap
📍 Mumbai