Roles and Responsibilities :

- Manage AR calls to resolve outstanding accounts receivable issues, negotiate payments, and obtain payment plans from patients or insurance companies.
- Identify and address denials by investigating root causes, appealing denied claims, and implementing strategies to reduce denial rates.
- Collaborate with internal teams such as billing, coding, and customer service to resolve complex patient complaints and improve overall revenue cycle management (RCM).
- Analyze data to identify trends in account receivables aging reports and develop targeted campaigns to collect outstanding balances.

Job Requirements :

- 1-4 years of experience in AR calling or similar role in a healthcare setting.
- Robust knowledge of denial management processes including appeal procedures for denied claims.
- Excellent communication skills for effective negotiation with patients/insurance companies over the phone.
- Ability to work independently with minimal supervision while maintaining high productivity levels.

📌 Senior AR Caller (Hyderabad)
🏢 AGS Health
📍 Hyderabad