Job description

WALK-IN DRIVE FOR FRESHERS FOR INTERNATIONAL VOICE PROCESS

Meet SIMRAN HR on followed dates in walk-in drive for INTERNATIONAL VOICE PROCESS.

Job description:

We are hiring for International Service Desk -L1 support & International voice process- Good with Office 365 knowledge/ ticketing tool.

Roles and Responsibility:

Provide timely and effective L1 support to international clients via phone. Voice process.

Manage tickets using ticketing tools to ensure efficient issue resolution.

Collaborate with internal teams to resolve complex technical issues.

Develop and maintain technical documentation and knowledge base articles.

Analyze customer feedback and suggest improvements to processes and procedures.

Eligibility criteria:

Freshers with basic technical support knowledge are welcome to apply.

Candidate should be graduates,



having all orignal marksheets with provisional/ degree certificate.

Excellent communication in English is preferred.

Immediate joiners preferred.

Salary: 2.6LPA

Training for 2months in Mysore, Karnataka. (Accommodation will be provided by company within campus, paid training)

Post Training - Work location: Infosys, Phase II & III Hinjewadi Pune.

If you are looking to begin your career in if support with strong learning opportunities and a professional work setting, we would love to hear from you.

Interested candidates come for walk-in drive at our office location @ Infosys, Phase 3, Pune.

CONTACT PERSON at walk-in (Fresher)- SIMRAN HR

Walk-in dates are as follow

12th Aug' 26

19th Aug' 26

26th Aug' 26

📌 International Voice Process Executive (Pune)
🏢 Infosys BPM
📍 Pune