Job Description Position Executive / Asst. Manager - Policy Issuance No. of Position 1 Department UW, Claims Policy Issuance Function Policy issuance Reporting to Chief Manager Band 5B Location Gurugram Last Date of Submission -

JOB SUMMARY

KEY RESPONSIBILITIES

Operations Managemen t: Managing workflow system/policy login system Handle production IT issues.

Responsible for identification and resolution of IT issues.

- Ensuring systemic resolution of IT production outages.
- Identify and support new development areas to make customer journey smoother.
- Will need to work with internal stakeholders including IT, Field ops for closure / RCA and resolution of IT stuck cases and their respective follow ups till issue get resolve permanently.

Measures of Success

- Adherence to timely mail response, Resolution of IT issues, testing and launch timelines




- Timely monitoring and closure of defects
- Timely defect free delivery of current Tech requirements

Key competencies/skills required

- Excellent Verbal Written Communication Skills with ability to handle business partner
- Multi-tasking capabilities with Eye for Detail.
- Knowledge of MS-Excel/ WORD

Desired qualification and experience

- Graduate / Post-Graduate in any discipline
- 2-3 years of relevant work experience in Operations

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Manager - Policy Issuance (Gurugram)
🏢 Axis Max Life Insurance
📍 Gurugram