08 Aug
|
Buildtech Solutions
|
New Delhi
08 Aug
Buildtech Solutions
New Delhi
Handle inbound calls & leads — respond to customer queries about tiles, pricing, availability, and guide them through to a sale
Manage WhatsApp Business messages — reply to customer queries, share catalogues, follow up on pending leads promptly
Work leads from Shopify — track enquiries/orders coming through the store, follow up on abandoned carts or quote requests, keep lead status updated
Make PIs (Proforma Invoices) — prepare accurate PIs for customers based on their tile/quantity requirements and confirm before order processing
Follow-up discipline — systematically chase every open lead and quote until it converts or is closed out, nothing sits untouched
Coordinate deliveries — book porters/local transport for confirmed orders, track dispatch and delivery status, resolve delivery issues
Daily reporting — end-of-day summary of leads handled, PIs sent, and conversions to the founder
📌 Lead Management And Admin Executive (New Delhi)
🏢 Buildtech Solutions
📍 New Delhi