08 Aug
|
Epic Yatra
|
Kolkata
08 Aug
Epic Yatra
Kolkata
? Candidate PreferenceFemale candidate with relevant travel industry experience
? Key Tour ProductsThe candidate will primarily handle enquiries and sales for:
- ?️ Char Dham Yatra
- ? Do Dham Yatra
- ? Char Dham Helicopter Packages
- ?️ Amarnath Yatra
- ?️ Kailash Mansarovar Yatra
- ? Valley of Flowers & Hemkund Sahib
- ✈️ Other domestic and spiritual tour packages
- Key Responsibilities? Lead Handling & SalesHandle leads received through Meta Ads, Google, WhatsApp, website and phone calls.
- Call and communicate with prospective customers professionally.
- Understand customer requirements, budget, travel dates and group size.
- Recommend suitable tour packages based on customer requirements.
- Prepare and share itineraries, quotations and package details.
- Follow up with leads regularly through calls and WhatsApp.
- Convert qualified enquiries into confirmed bookings.
- Maintain a proper follow-up schedule and ensure no genuine lead is missed.
- Achieve monthly sales and conversion targets.
- ? Booking & Customer CoordinationCollect required customer details and documents.
- Coordinate with hotels, transport providers, helicopter operators and destination teams.
- Confirm hotel, vehicle and other travel services after booking.
- Keep customers updated regarding booking status, itinerary and travel requirements.
- Handle customer queries before, during and after the tour.
- Coordinate with the operations team to ensure smooth trip execution.
- Required Skills⭐ Must-Have Skills2–5+ years of experience in the travel/tourism industry preferred.
- Experience in travel sales and lead conversion.
- Strong knowledge of Char Dham and pilgrimage tourism will be a major advantage.
- Experience handling Amarnath Yatra, Kailash Mansarovar or helicopter tour enquiries is preferred.
- Excellent communication skills in English and Hindi.
- Strong telephone and WhatsApp communication skills.
- Good convincing and negotiation skills.
- Ability to understand customer requirements and close sales.
- Good knowledge of preparing tour quotations and itineraries.
- Comfortable working with Excel/Google Sheets, WhatsApp Business and CRM/lead management systems.
- Good follow-up and customer relationship management skills.
? Personal QualitiesWe are looking for someone who is:
- Confident and professional
- Polite and patient with customers
- Sales-oriented and target-driven
- Positive at negotiation
- Quick learner
- Responsible and organized
- Comfortable handling multiple leads simultaneously
- Able to work under pressure during peak Yatra seasons
- Passionate about travel and tourism
- What We Offer? Competitive salary + attractive incentives
- ? Performance-based growth opportunities
- ? Additional incentives for achieving sales targets
- ? Qualified work environment
- ? Opportunity to work with diverse travel products
- ? Training on Epic Yatra's packages and booking processes
- ? Growth opportunities in travel sales & tour operations
Experience Preferred2–5 years in Travel Agency / Tour Operator / Travel Sales
Candidates with strong experience in Char Dham, Amarnath, Kailash Mansarovar or pilgrimage tourism sales will be given preference.
📌 Travel Consultant (Kolkata)
🏢 Epic Yatra
📍 Kolkata