Job Summary

As a Sales Executive English (Hair Coach Process), you will serve as a trusted guide for individuals seeking to understand and enhance their hair health. You will not only handle customer calls but also play an active role in shaping their wellness journey by listening deeply, interpreting hair assessments, and guiding them toward personalized solutions. Your role bridges education, sales, and care every conversation matters.

Responsibilities

- Call and connect with potential customers who have completed the hair diagnosis on the client s website.
- Understand their concerns about hair loss, explain their reports, and suggest suitable treatment plans.
- Answer queries related to ingredients, usage, timelines, and side effects.
- Follow up regularly to ensure conversion and customer satisfaction.
- Utilize CRM tools to track interactions, manage follow-ups, and optimize funnel efficiency.
- Work closely with nutritionists, product experts, and doctors when required to assist customers.

Job Requirements

- Experience: 0 months to 2 years in sales in a contact center setting.
- Education:



Undergraduate, graduate, or postgraduate in any stream.
- Language Skills: Fluency in English (both spoken and written) is required.
- Location: Willingness to work from our office.
- Schedule: Availability to work 6 days a week, in fixed day shifts with rotational week-offs.
- A confident, proactive, and target-oriented personality.

Disclaimer

Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Hair Coach I Sales Executive (Mumbai)
🏢 Fusion CX
📍 Mumbai