We are seeking an experienced ServiceNow Developer with robust expertise in Financial Services Operations (FSO) to design, develop, customize, and implement enterprise ServiceNow solutions. The ideal candidate should have hands-on experience in ServiceNow development, platform customization, workflow automation, and integrations, with a solid understanding of FSO and Customer Service Management (CSM).

Key Responsibilities

- Develop, configure, and customize ServiceNow applications with a focus on Financial Services Operations (FSO).
- Design and implement scalable solutions using ServiceNow App Engine.
- Build and maintain workflows using Flow Designer.
- Develop integrations using IntegrationHub and REST/SOAP APIs.
- Create and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes.
- Utilize Glide APIs for advanced server-side scripting and platform customization.
- Configure and enhance the Service Catalog and catalog workflows.
- Implement and manage ACLs (Access Control Lists) to ensure secure access to platform data.
- Configure Notifications, Email Templates, and Scheduled Jobs.
- Develop and manage Import Sets and Transform Maps for data migration and integration.
- Troubleshoot, optimize, and enhance existing ServiceNow applications.
- Collaborate with business stakeholders to gather requirements and deliver high-quality technical solutions.




- Participate in code reviews, testing, deployment, and production support activities.

Mandatory Skills

- 5+ years of hands-on experience in ServiceNow Development.
- Strong experience in ServiceNow Financial Services Operations (FSO).
- Good understanding of Customer Service Management (CSM).
- Hands-on experience with ServiceNow App Engine.
- Expertise in Flow Designer and workflow automation.
- Experience with IntegrationHub and third-party integrations.
- Strong knowledge of:
- Business Rules
- Client Scripts
- UI Policies
- UI Actions
- Script Includes
- Glide APIs
- Service Catalog
- ACL (Access Control Lists)
- Notifications & Email Templates
- Import Sets & Transform Maps
- Scheduled Jobs

- Strong JavaScript and ServiceNow scripting skills.
- Experience with REST/SOAP web services and API integrations.
- Excellent problem-solving and analytical abilities.
- Strong communication and stakeholder management skills.

Preferred Qualifications

- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Financial Services Operations (FSO) implementation experience.
- Experience working in Agile/Scrum environments.
- Banking, Financial Services, or Insurance (BFSI) domain experience is preferred

📌 ServiceNow Developer Financial Services Operations (India)
🏢 Steady Rabbit
📍 India