Client Relationship Manager – International ProcessJob TitleClient Relationship Manager – International Process

LocationKurla West, Mumbai

Work ModeWork From Office

Shift Timing10:00 PM to 7:00 AM IST

Experience2+ Years in International / B2B Sales, Client Relationship Management, Business Development or Consultative Sales

Job OverviewWe are looking for a confident and result-oriented Client Relationship Manager to join our team for an International Process.

The role involves managing relationships with international clients/prospects, understanding their business requirements, conducting discussions, presenting suitable solutions, following up on opportunities and taking the sales process through to closure.

The ideal candidate should have excellent English communication skills, a qualified approach, strong relationship-building abilities and experience in handling B2B or international customers.

- Key ResponsibilitiesManage and build strong relationships with international clients and prospects.
- Connect with prospective clients, understand their requirements and identify business opportunities.
- Conduct professional calls, discovery discussions and product/service presentations.
- Handle the complete client engagement cycle from initial contact and qualification to negotiation and closure.
- Follow up regularly with prospects and maintain an active sales pipeline.
- Understand customer pain points and recommend appropriate solutions.
- Work closely with internal teams and subject matter experts to address client requirements.
- Prepare and share proposals, quotations and other relevant sales documentation.
- Maintain accurate client and opportunity information in the CRM system.
- Track meetings, follow-ups, opportunities, pipeline and closures.
- Achieve assigned targets related to client engagement, meetings, pipeline and revenue.
- Prepare regular reports on sales activity, pipeline and business projections.




- Provide a professional and positive experience to international clients throughout the sales process.
- Candidate Requirements2+ years of experience in International Sales, B2B Sales, Business Development, Client Relationship Management or Consultative Sales.
- Excellent verbal and written English communication skills.
- Comfortable interacting with international clients over phone, email and online meetings.
- Strong interpersonal, presentation and negotiation skills.
- Positive understanding of the B2B sales process and client relationship management.
- Experience in handling CRM, lead management or sales/dialer tools will be an advantage.
- Ability to understand customer requirements and communicate solutions in a simple and convincing manner.
- Target-oriented with strong follow-up and closing skills.
- Self-motivated and capable of working independently.
- Comfortable working in a night shift aligned with international business hours.
- Candidates with experience in IT/Technology, SaaS, AI, Telecom, Business Services, Hospitality, Events or other B2B industries are welcome.

Key SkillsInternational Client Handling | Client Relationship Management | B2B Sales | Business Development | Consultative Sales | Lead Qualification | Sales Follow-up | Negotiation | Closing | CRM | Pipeline Management | Customer Relationship | Excellent English Communication

Performance MetricsThe role will be evaluated based on:

- Client/prospect engagement and meetings
- Sales pipeline generation and management
- Follow-up and opportunity progression
- Closed revenue and deal velocity
- Client relationship quality
- Accuracy and consistency of CRM and sales reporting

CompensationFixed Salary + Performance-Based Incentives/Commission

Salary will be based on the candidate's experience, communication skills and overall profile.

Important Job DetailsJob Location: Kurla West, Mumbai

Work Mode: Work From Office

Shift: 10:00 PM – 7:00 AM IST

Process: International

Role: Client Relationship Manager

Experience: 2+ Years

📌 Client Relationship Manager (Mumbai)
🏢 QSC Solutions
📍 Mumbai