Responsible for executing day to day SAP production support activities in SAP SD module, including addressing critical month end and year end related issues.
Responsibilities
- Monitor Incidents/ service request on a daily basis and ensure that resolution is within the agreed SLAs
- Configure the system for any current business requirements or change in the existing processes
- Prepare functional specifications for the ABAP team for any change in the existing development or for customizing new developments
- Assist in smooth closing of month end and year end activities
- Coordinate and work closely with cross functional team members
- Foster and maintain good relationship with users across the globe to ensure customer satisfaction
- Align the day to day activities by adhering to the policies laid down in the organization
- Work with internal team to identify business issues, problems and/or enhancements and provide highly innovative and creative solutions to achieve quality and process improvements.
- Ability to work under challenging environment and timelines
Must Have:
- Any Graduate/Masters
- 5-8 years of SAP SD relevant experience
- E-Invoicing
- Migration experience
- SD Implementation
- Roll Out Global Support
- Integration between FI & SD with Third party tools
- Excellent communication skills
Good to Have:
- Exposure to SAP SD Fiori apps
- S4 HANA Implementation
📌 Senior Technical Delivery Specialist, SAP SD (Chennai)
🏢 NIELSENIQ INDIA
📍 Chennai
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