Job description

BULK HIRING - We are hiring for below 2 positions:

* Senior Sales Executive: 3 to 6 Years I Budget 4L to 6L

* Junior Sales Executive: 0-to 3 Years I Budget 2L to 3L (Freshers also preferred)

Location - Ghatkopar

Timing: 10.30 to 8 pm

Working days: Tuesday to Sunday

Job Title: Sales Executive - Fine Jewellery (Senior/Junior)

About Us

We are a leading retail jewellery showroom known for our exquisite designs, exceptional customer service, and warm, personalized shopping experience. As we continue to grow, we are seeking a dedicated and dynamic Company Secretary to join our team.

Position Overview:

We are seeking a highly motivated and experienced Senior Sales Executive to lead our fine jewellery sales operations. The ideal candidate will be a passionate leader with a proven track record in luxury retail, capable of driving performance, mentoring teams, and delivering an exceptional client experience. This role demands a combination of strategic thinking, deep industry knowledge, and a strong customer-centric approach.

Key Responsibilities

1. Sales Leadership & Strategy

• Develop, implement, and manage effective sales strategies to achieve and exceed revenue targets.

• Lead by example, setting high standards in client engagement and professional conduct.

• Mentor, coach, and develop junior sales associates to build a high-performing, motivated sales team.

• Regularly analyze sales performance metrics to identify areas of improvement and implement corrective actions.

• Collaborate with management to plan seasonal campaigns, promotions, and clienteling strategies.

2. Client Relationship Management

• Build, nurture, and retain long-term relationships with high-net-worth clients and VIP customers.

• Handle high-value transactions with discretion, professionalism, and attention to detail.

• Act as the primary point of contact for key clients, ensuring a personalized luxury shopping experience.

• Resolve customer concerns efficiently,



turning challenges into opportunities to strengthen relationships.

• Leverage CRM tools to track client preferences, purchase history, and follow-up schedules.

3. Sales Floor & Operational Oversight

• Oversee daily retail operations to ensure a seamless and elegant in-store experience.

• Maintain showroom aesthetics and ensure merchandise is displayed according to brand standards.

• Ensure compliance with internal policies, security protocols, and audit requirements.

• Manage inventory levels in coordination with stock controllers to ensure availability of high-demand items.

• Prepare and present accurate sales reports and performance insights to senior management.

4. Product Expertise & Team Training

• Maintain in-depth knowledge of the full jewellery collection, including materials, craftsmanship, heritage, and design inspiration.

• Deliver ongoing product training sessions for the sales team to elevate product storytelling and client engagement.

• Gather and relay client feedback to design and merchandising teams to support product development and assortment planning.

• Stay informed on market trends, competitor offerings, and emerging consumer preferences.

Requirements

• Minimum of 0 to 6 years of experience in luxury retail sales, preferably in fine jewellery. (Freshers also preferred)

• Proven leadership capabilities with experience managing sales teams.

• Strong clienteling skills and the ability to build lasting client relationships.

• Exceptional communication, negotiation, and interpersonal skills.

• Fluent in English (additional languages are a plus).

• Passion for luxury craftsmanship, attention to detail, and a deep appreciation for jewellery design.

What We Offer

• Competitive compensation with performance-based incentives.

• Opportunities for career advancement within a prestigious luxury brand.

• Ongoing training and development in sales excellence and product knowledge.

• A team-oriented and elegant working environment.

Timing: 10.30 to 8 pm

Working days: Tuesday to Sunday

Location: Ghatkopar East (MG Road) and/or Vile Parle East

📌 Sales Executive (Mumbai)
🏢 GREY MATTER SOLUTIONS
📍 Mumbai