- Manage strategic customer accounts.
- Build executive-level client relationships.
- Drive renewals and long-term account growth.
- Identify cross-selling and upselling opportunities.
- Conduct account planning and business reviews.
- Negotiate commercial agreements.
- Achieve customer retention and revenue targets.

Skills : -

- Client Relationship Management,Customer Relationship Management (CRM),Key Account Management (KAM),Customer Retention,Client Retention,Customer Success,Customer Satisfaction (CSAT),Account Management,Relationship Building,Stakeholder Management,Client Engagement,Contract Renewals,Renewal Management,Upselling,Cross-selling,Value-Based Selling,Negotiation Skills,Fluent English Communication (Verbal & Written),Business Communication,Objection Handling,Conflict Resolution,Problem Solving,Account Growth,Revenue Growth,Business Reviews (QBR/MBR),Enterprise Account Management,CRM Software (Salesforce, HubSpot, Zoho CRM),Client Onboarding,Customer Lifecycle Management,Strategic Account Planning,Presentation Skills,Sales Coordination,Team Collaboration,Microsoft Excel,Microsoft Office Suite,Customer-Centric Approach,Target Achievement,Relationship Management, Strategic Account Management, Key Account Management, Customer Success, Customer Retention, Renewals, Relationship Management, Customer Satisfaction, Upselling, Cross-selling, Account Planning, Value-Based Selling, CRM, Negotiation Skills, Enterprise Customers, Business Growth

Location - MUMBAI,NAVI MUMBAI,THANE, ALL AREAS,Banglore

📌 Strategic Account Manager (Mumbai)
🏢 EROS
📍 Mumbai